Elderwood Administrative Services

They do an excellent job. They call me frequently to proactively engage me and inform me on how mom is doing and progressing. They are very new, but they are doing an excellent job, providing great care, and have been very accommodating.

They are doing an excellent job. The staff is excellent and very friendly. They are very patient, kind and thoughtful. The food is wonderful. There is one girl who works in the kitchen Kam, she is absolutely an asset, they would be lost without her, she is one in a million. I miss her when she isn't working and when she is, I know that she watches over my mom, and everyone else. Plenty of entertainment, activities. Lisa is wonderful, the front desk is wonderful, the administration is wonderful. It's all so nice.

We are very pleased with them. They are doing a good job. It's clean and the staff is friendly. I don't really have any concerns. We are happy with them.

Things have worked out very well so far at Elderwood Assisted Living! It's a nice looking, clean facility, and the staff have all been very friendly! They're very caring, and they seem to take great care of the people who live here. They've come through on everything they promised during the sales process, and we don't have any complaints!

So far we've had a great experience with Emeritus at Bassett Manor! The staff are all very friendly and personable, and they are very kind and considerate to their residents. They strike a good balance between giving my loved on the privacy enjoys, but also making sure he is checked on frequently and his medical needs dealt with.

Sally was wonderful took time to talk with us answer all of our questions. Staff knew the residents by name, beautiful apartments, gorgeous facility.

Emeritus was a beautiful living environment, intimate, and everyone was very friendly. There is only one studio room available at this moment, and there is a very long wait list for one bedrooms.

Elderwood Assisted Living at Hamburg was one of the places suggested, by A Place for Mom, for us to have my sister live, when she moved back to NY. It was close to where we live, making it easier for visits by her family. We met with the residential sales manager, who showed us around. We met, staff members, and residents , all very friendly and helpful. The room that was given to my sister is spacious and bright. Her 3 meals, plus snack, a day are a plus, too. She also has her medications managed, so we don't worry that she'll forget to take them, or take too much. Although she has only been there for a few weeks, and still getting accustomed to everything, she seem to like it, and the people there.

We completed a tour of this facility and it is currently our number on e choice.

Emeritus at Colonie Manor has a good variety of events and goings on. what they do best is TREAT my relative like a next door neighbor. One of the heads there Mike Morris looks out for R**** every day. It took a while for R**** to even visit the place to see if he wanted to live there, but Mike kept on offering. Eventually Mike and the staff won R**** over , and he came to visit and liked it. Mike always updates us on the good times and the the not-so-good times so we knew R**** is WELL cared for....not taken care of,....cared for. Mike befriended R****, and that wasn't such an easy task. R**** was set in his ways. R**** is a little less picky these days, and is more relaxed since he moved to Colonie Manor. If you get a chance, ask for Mike for your family member.

I would gladly recommend A Place for Mom as a valuable resource and for providing a list of qualified facilities. They were conscientious and very patient as I worked with my family to first find a facility in the Buffalo NY area that met my parents very different needs and then ultimately with the passing of my father, to focus on the needs of my mother. Again it was a pleasure. My mother is now a resident of Emeritus At Bassett Manor and is quite comfortable.

It's very clean, and the staff is very friendly. They have plenty to do, for activities. The food is a highlight there, it's pretty good. I have both parents there and they are able to take a couple, some of the other places couldn't they only had a single room. It's all been positive, I have nothing negative to say! I would recommend it.

My loved one was only here a short time due to financial reasons, but I thought they did an absolutely excellent job! If she ever requires assisted care again she said she definitely wants to go back here. Everyone is very friendly, and they did a really great job getting her out of her shell and involved socially. The chef for the community was also fabulous! He really tried to get to know the residents and ensure that there was something on the menu for everyone!

The emeritus people call to let me know how my loved one is doing. They call every week. If I could rate them a six, I would. Meet and greet the people who live there. Michael Morris is their director and he’s fantastic. The location is fantastic as well, close to drug stores and other services that a person could use. The community is very clean, even the lawn is well manicured.

The staff are all very very helpful, and so nice, I would give them more than a five if I could! They have been great. The activities and programs they have is great and very beneficial. They have been very helpful.

Wonderful first impression, very focused on mom's health and care.

I found Nicole to be very Informative and enthusiastic about her job.She cleared up lot of confusion I had about assisted living. I did not like he layout of the apartment she showed me. It was 2 studios made into one suite, no kitchen facility.

I'm more than pleased with them, they have been nothing short of wonderful. They were the older of the ones I checked. The staff was great, I toured for an hour and a half, I never once got the feeling that they had other things to do. They were really gracious. The Elder life resource they offer is great. I used the V.A. assistance with help filling out the paperwork, and there was a bridge loan to help pay for things while waiting for paperwork. It's been nothing short of a minor miracle for us. The people component is night and day as far as making you feel at home.

I have nothing but positive things to say about Emeritus. The only criticism is that the heaters are not thermstatically controlled so there is no way to keep the temperature at one place so that could be better, but in the scheme of things that is relatively minor. We thought the staff was wonderful! They were very sympathetic and kind.

My wife spent a month at Emeritus at Colonie Manor for Respite care. She has had Parkinsons Disease for 15 years and although I was reluctant to leave her, I needed a vacation from my job as her caregiver. We visited twice met with senior staff and took a tour of the facility. It was very clean and the kitchen was immaculate . During her stay everyone of the staff were attentive, friendly and very important to Parkinsons patients her medications were given on time. She truly enjoyed her stay, she met new friends and staff members hugged her good by when she left and a few even had tears in their eyes. As you can guess I would not hesitate to reccommend Emeritus at Colonie for a short or long term stay.