Ohio Living

Of all the places I visited I think that this is the best place for me. They keep us well informed and up to date but communication overall could be better I would recommend this community to others.

Great place to live. Mother had a 2 bedroom, 2 bath with dinner included for about $3,800/month. My mother passed away after nearly 20 years there. But be cautious if your spouse or relative passes away while living there. If the monthly rent taken automatically out of a financial account, Breckenridge village will still pull out the rent even after the individual passes. This is particularly problematic if there is a refund due and the estate has been set up in such a way that estate probate is not required. Breckenridge will only return any refund due payable to the ESTATE [removed] The banking system in Ohio snow requires you to open the estate and set up an estate account to deposit and cash the check... Fee of $200 required. No mind that they organization saw fit to withdraw the funds from the deceased's account but find themselves unable to return the same funds to that same account and submit a bill for the actual rent due. Your best procedure is to stop all financial account withdraws or just close the account.

We toured this community for care. We were not happy with the staff.since they could not answer a lot of the questions that we had. The community was clean and we liked the environment for my mom. They offered activities that might have been helpful. We suggest that other families tour this community for the options of care for a loved one

I toured this community for my father, and his. My tour guide was there on time. She was very kind, and helpful. She showed me all around the community, and everything looked good. I did not feel this was the right fit for my father, and his needs. However our tour was a good experience.

This community had a lot to offer when we toured it. The staff we met were friendly and knowledgeable. The community looked clean and well taken care of. This community was just a little to far away for us.

My father is slowly adjusting to the big change of moving into a new place, but the other residents are helping him a lot. They are encouraging him to join activities and have a good time. The staff is very nice as well. The maintenance is very responsive. The meals provided are great, but they only serve 2 meals a day and I wish they would serve 3 or extend the dining hours to better accommodate the resident's schedules.

My mother actually worked as a volunteer when here when she was younger. She was in for rehab and loved it. The place was always very clean and the nurses were very attentive. They would take her to the bathroom when she needed it and helped however they could. We never had any problems, it's a great place.

We toured this community while looking into care options for a loved one. Dorothy Love Retirement is a very nice place overall, and was definitely near the top of our list. The staff we met were friendly and professional, and the facility itself was well kept and clean.

We toured this community while looking into care options for a loved one. Breckenridge Village is a beautiful community, and it has an excellent reputation for the care that they provide. They are definitely worth a look for other families looking into care in the area!

Very impressed with the free standing homes. Option for Mount Pleasant to buy and sale our home a definite plus. Location is a downside. Still need some solutions for issues Tom would have getting around the campus, but they have promised to get back with us. It sounds like he is the first blind person they've worked with.

Toured Friday - May 16, 2014. Very impressed with the facility, but more restricted than my husband and I are wanting at this stage of our lives.

I liked that place really well. They just did not have the type of facility that could take my mother-in-law with her needs.

We toured the community of Ohio Living Roynol. It was nice; however, the rooms were smaller than we wanted for our loved one. So, we went with another community with larger rooms.

Many different employees have been very helpful during the times help was needed- this was and is very much appreciated. The quick service meant a great deal to us.

Our family had an in person tour and it was a nice community but just not what we were needing for our loved one at the time

I thought Ohio Living Rockynol was just okay compared to other places I toured. I didn’t like the staff as well. The people there seemed gruff.

Setting is too much city. Presby.

Great location, nice size room, like can add dishwasher! Issue might be financing...it's unclear their entrance financial criteria

My mother has lived at Ohio Living for nearly four years. It has not been a good experience. The management is horrible and doesn't respond well to suggestions or complaints. They always blame the residents, rather than take seriously the needs of the residents or fix problems. The food service is horrible. They serve the residents a lot of processed foods and sandwiches. They don't cater meals to senior's specific dietary needs. My mother's health has declined since being at OL because they won't fix her more nutritional meals as a diabetic. They don't have a nutritionist on staff. They apply a one-size fits all approach to residents. They can't keep good help. They hire a lot of young kids to cook the food and serve the seniors. Some of the staff are very rude and don't know how to engage seniors. They have extremely high turnover amongst employees. Their poor services don't justify the high costs they charge. They discriminate against residents. They don't upgrade the property.

They did have activities going on, and other than asking my loved one with dementia if he'd like to participate, or come to dinner, they didn't encourage him to participate. He would say no, and they wouldn't push even just a little harder. For instance, I wish they would have rephrased it and said something like "Hey, it's time for dinner. Let's go." I think they were understaffed. I don't think the nurses were bad, there just weren't enough of them. When we would come to visit, we would see somebody at the front desk, and that was it. Otherwise, you just couldn't find any other staff there. Our other family members had the same kinds of experiences. We came to visit once when they weren't expecting us after the holidays. The nurse's aide walked in and gave an audible gasp when she saw us there. HIs laundry that was supposed to be done every work was piled up in his closet There were crumbs all over the place. There was open food in his room, rotting fruit, poop on his shoes. And I talked with the director about it. When I got there for the meeting with her, there was a cleaning cart outside of his room and they had just cleaned. Then Covid came, and we couldn't go in to see him anymore. He kept falling, and had to go to the hospital and get stitches in the middle of the Covid outbreak. He fell again, which resulted in a subdural hematoma. The ER doctor said he would have taken him to the OR to drill his skull if he hadn't been at that advanced of an age. We felt so fortunate that another community helped us move our loved one out during Covid. Ohio Living would not allow us to come in to get his things, but they would charge us for the room if we left them there. They charged us $750 for them to pack his things up and leave them sitting out in the parking lot. When we unpacked, there were little things we found missing. They pretty much held us hostage for his belongings. They made us fill out a financial statement before he was allowed to be in their program. And anything they did, they kept adding on more and more costs until he was at the highest level of care. I told them I needed someone to be there in the morning to help him get dressed and get to breakfast, and someone there at night to help him undress and get into bed. With Alzheimer's, he wasn't able to tell us if these things were actually happening.