Parallel Management Group

I was very impressed with my tour of this community. Everybody was very kind and friendly. My tour guide was very kind and informative. They were great with their follow up. They even offered me a nice sweet deal. It was a pleasant tour, this is a nice community.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. However, I don't think the care was the best match for what my loved one was needing at the time. Overall it seems like a nice place, and is definitely worth a look!

I loved the director here. I thought the people here seemed very happy. But the facility was old and really needed updating. The units were probably the largest apartments I had seen. The administration knocked my socks off. But the elevator was really old and rickety, and was scary. There also weren't any outside grounds.

This place looked GREAT! It was bright, cle open. I was able to schedule a tour during dinner. The food was tasty and the restaurant style dining was nice. Each resident has a dedicated table with dedicated waitstaff so they become very familiar with their eating habits. The apartments were REALLY apartments (not rooms) and they were very nicely appointed. I would love to have my dad live here. I gave it only 4 stars because it's a bit expensive.

We toured this community when we were looking into care options and Maple Heights was a very nice looking place overall. The staff were friendly and helpful, the apartment we saw was clean and well maintained, and the surrounding area looked very nice as well.

Overall I'm very pleased with how things have gone at Maple Heights! It's a very nice looking place, and everyone has been very very friendly! They really welcomed my Mom with open arms. They've got a good variety of activities, and a great meal service as well! The only real issue I have is that they really need more elevators, things can get quite backed up during busy times. But overall they do an excellent job here, and I would highly recommend it!

I really want my Mom to move here when she is ready.

The personal spaces could be kept a little cleaner, the overall public areas are kept pretty clean. They have plenty of activities, my loved one chooses not to participate. The food seems to be fine. I would like to see them be a little more prompt when a call is put in. We liked the location, and the fact that they had a full time medical staff onsite. Some of the aides could be trained a little better.

Requires separate in home care. Pleasant and active staff. Happy residents. Very clean facility. The director of the facility is on the Alzheimer board.

Hi Rise! The director was very caring & professional. Place shared her personality.

Elevator but easy to get around

Good value for the money. Nice, clean common areas and activities. Main floor staff good. (Care services if needed so-so, inconsistent.)

We picked this community because it was clean, and close by. My loved one wasn't happy there. I wouldn't recommend it. One huge problem is that many of the staff on their independent nursing floor are mean. Yes, mean. Shouldn't be in that position.

Dad liked floorplan but did not like area it was in. Food plan was great offering 3 meals a day. They pay everything but cable so would still have that expense floor plan we liked was the 1 bedroom at $2300 /mo. which is more than [removed]

This facility was very sufficient and affordable. Staff was friendly and knowledgeable.

On my tour I saw a dark, dingy and very old community. I was shown a mode room. There was mold in the bathroom and the mirror was falling apart. I was taken back and not satisfied.

I was able to take a tour of the community and I must say that they need a remodel. The apartments were nice and looked like they had been remodeled, but the rest of the community was falling apart. The hallways were bad and so were the doors.

I would never choose this place again.

Place was poorly ran and cleanliness was an issue.

My dad fell and hurt himself. They took him to the ER and they called to tell me he had fallen. The facility did not even call me to tell me what had happened. I confronted the manager and she said she called my son and I looked at his phone and they did not call. Anytime I went here they never wore masks. My dad was not happy here and so I moved him into a new facility. I asked them to pack his belongings so I could pick it up and she said she would call when it was ready. By Thursday I had no call so we drove by and all of his stuff was in boxes covered in snow in the front yard. Half of the clothes were not even his and no valuables were given back. I would never recommend to anyone.