Senior Care on Market Street

It was a living hell for our loved one - we wish we could figure out a way to tell the world to stay away from this community. It terrible experience.

If we would do it over we would never would have my mother in law in this place. We visit many times and not once did I have any of the staff acknowledge me. It makes me feel anyone can just walk in off the street. There are residents you hear yelling for help, and no one around. I track down a nurse and told her about this person. And i was told that she always does that she is fine. I was shocked...just tonight. I was told. The nurses dont make sure you in bed anymore. Your on your own. We pay over $5.000 a month for a skeleton crew that these residents barley see....just not right. Where is the staff that has a heart....not at this place...

My husband came home from AHW back in March. Next thing we knew we had bed bugs. AH had an infestation in February 2019 and I was never informed about it. We have been fighting these bugs since March, we've had exterminators to our home, but we continue to see bed bugs! It can take a year or so to be rid of them, but we will never know for sure if we're finally rid of them because females can live up to a year without feeding on living flesh. My husband had bed bug bites all over him. This facility had treatment back in February, but it could not have begun to deal with the bed bugs that migrated into his clothing and furniture. So they just let him move home without notifying me of this problem so I could do some kind of preparation for this disaster. I have nothing good to say about this facility.