WellQuest Living

My mother recently moved into the memory care at this community and I am happy with the care they provide. Everything is good. It is cleaned good, the meals are good, the staff are good and the activities are good. They are a great community.

The ladies we had worked with including Christina and Katrina could have not been more helpful to my family and I with helping us get our uncle transitioned into this community. They where beyond helpful and very knowledgeable with answers to every questions I had. The chef at this location has done an excellent job at the menu and prepares excellent meals for all of the residents. Everything has gone beautifully and I am overly thrilled with this establishment.

Moved my father in law in 2 weeks ago, he likes the accommodations and food. They were very helpful and feel you get your money's worth. Checked 6 different facilities and this one stood out with the staff and his care.

I'd give Pasadena Highlands top marks across the board, they really do everything well! It's a nice looking place, and the staff is friendly, knowledgeable, and helpful.

I have my mom living at this community. She enjoys her meals given, although she has a small appetite and don't have half-potions available. The staff are great and car for my mom very well. The staff also do a good job keep the facility clean. My mom likes to play bingo and go to social hour. I would recommend this community for the good benefits.

nice clean pleasant enviroment

My mother in law has been treated very well by Carmel Village staff, even as it has been a rocky transition for her. The nursing staff are excellent, intelligent and easy to communicate with. The facility is lovely and the food is good. They are very kind and patient!

I recently moved my Mom into Carmel Village. It was a difficult decision for all of us but we realized she could no longer live by herself. EVERYONE at this retirement community, all executives, staff, and caregivers were compassionate, helpful and enthusiastic when the move-in date came. I was told the adjustment might be difficult for the first weeks but Mom was happy and took to the Village right away. I was amazed but very pleased. Everyone at Carmel Village (even the residents) have made her life whole again. She has a new chapter of life to look forward to. They welcomed her and her little dog, Abbie, too.

Two weeks since my family member has been a resident. Carmel Village is clean, spacious, with courteous, knowledgeable staff in abundance! Very happy!

From the minute I walked in the door, Carmel Village was fantastic. My Mother says she never felt happier in her life. The ground and the inside of the building are beautiful. From the director on down to the lanscapers, everyone is friendly. The other residents also seem happy and friendly. There are so many activities. The food is like cruise ship food, all of the family has eaten there. They're very accommodating as well. I would recommend others get in there and if no vacancy to get on the waiting list.

I am so impressed by the competent and caring staff at Cardinal Point. My mother-in-law has lived there for 2 1/2 years and said, "I wish I had moved here 10 years ago!" She was in a nursing home briefly a few months ago and couldn't wait to get home to Cardinal Point. Ramon the social director deserves special praise (and maybe a raise) for his dedication and sensitivity to the residents' needs.

The staff is very patient with the residents. They bring the residents their food (small fee) when they do not want to come downstairs. The food is the best I have experienced for elderly residents. The staff will offer to assist the family members anyway they can. Utilize the service. Adult children who care for elderly parents and are active with their grandchildren can be worn down soon. My mother is having a difficult time with the change in her life style, but hopefully she will accept this new phase in her life. She had to adjust to not driving which was her number one joy, to moving to an environment condusive for seniors, and learning to trust strangers in this stage of her life. I am hoping when spring/ summer weather comes and she can go outside to walk, her spirits will rise. It takes time, patience, faith and then some.

The Villa Capri has a excellent staff of workers. I love the building design and the colors and the layout. I would recommend this to my friends or other family members.

The facility is great. It is a good facility. There is nothing I feel they could improve here. The staff is good and the level of care they provide is good also.

I have been a resident of this community approximately one and one half months. I had researched several facilities in my area and decided this one, Cardinal Point, was the one I most wanted to join. I am very happy here and plan to live here for the rest of my life.

They are just really friendly. They take really good care of the residents and they kind of weed out people who are not caring. They have a great reputation, I have never heard anything bad about them, so I feel good about the Carmel Village. The food is excellent and my mom likes it there.

From the very get-go they were just very nice. When we did the tour they were very helpful and also during the move-in. I know that my loved one is very pleased with the food service they have, she loves it.

My mother moved in there a month ago from another assisted living. The staff is very friendly, the interiors are beautiful with granite counter tops and everything is updated. It has much more of a hotel feel than a nursing home. The only complaint I hear from my mom is that the food service is terribly slow, but she is happy with her room, her activities and everything else. Also, the location is great. So close to the freeway and plenty of shopping.

They are doing a pretty good job. It's clean and the staff is friendly. Some meals haven't been as tasty as others, but in general the food is pretty good. We don't have any complaints about activities, or anything really. We are pretty happy with them.

The staff was really good there, every since the first day. I sat and searched for places and we got recommendations for this place. The chef is really good. The room is always clean and picked up. They aren't doing anything wrong.